
Best WhatsApp Automation Tool for eCommerce Selling online can be challenging, and honest communication with your customers makes all the difference between a sale and a loss. In India, more than 500 million users use WhatsApp on a monthly basis, making it intelligent to utilize it effectively—and that is precisely what WhatsApp automation does.
It assists in sending order confirmations, reminders, and discounts automatically, reducing time and improving sales. In this blog, we’ll explain why every Indian e‑commerce seller needs WhatsApp automation, what features to look for in a good tool, and review the best option available in 2025. Whether you’re just starting out or already a well‑known brand, you’ll get practical tips to improve your customer outreach right away.
What is veblika’s WhatsApp Automation?

Veblika’s WhatsApp automation refers to the use of software or tools to send automated responses, broadcast messages, share order updates, manage customer support, and so on — all without human intervention. It’s having an intelligent assistant working 24×7, managing your customer communication in an efficient and consistent manner.
Essential Features of WhatsApp Automation:
- Automated Messages: Pre-programmed messages activated by customer inputs
- Chatbots: Conversational chat robots that lead users
- Bulk Messaging: Campaign-based bulk communication
- Broadcast Lists: Segmented communications for promotions
- CRM Integration: Customer information associated with chats
Why veblika’s WhatsApp Automation is a Game-Changer for eCommerce in India

1.Direct Customer Communication
WhatsApp enables brands to cut through the din of noisy social feeds and full email inboxes. With 98% open rates and 45-60% response rates, it trumps every other channel.
2.24×7 Customer Support
Automation enables companies to offer real-time support via chatbots. This enhances customer satisfaction and lowers the burden on support agents.
3.Faster Conversions
Cart recovery messages, payment reminders and product recommendations sent over WhatsApp have proven to induce 3X more conversions than email or SMS.
4.Personalized Shopping Experience
Send customized greetings, discounts and updates based on user behavior and purchase history.
5.Multilingual Reach
Conduct business in regional languages — Hindi, Tamil, Bengali, Marathi — directly on WhatsApp, enhancing reach and trust. Mention.
Features You Should Look for in a veblika’s WhatsApp Automation Tool (2025 Edition)
Prior to selecting a platform, verify that it supports the following features designed for Indian eCommerce entrepreneurs:
- Official WhatsApp Business API Access
- Flow Builder or No-code Bot Builder
- Shopify, WooCommerce, Magento, Zoho, Razorpay, and Paytm Integration
- Bulk Messaging with Template Approval
- Smart Campaign Segmentation
- Real-Time Analytics & Dashboard
- Multi-Agent Live Chat Panel
- Order Tracking & Notifications
- UPI Payment Links Within Chat
- WhatsApp Catalog Sync
- Indian Language Support
- Pricing Competitive for Indian SMBs
Top WhatsApp Automation Tools for eCommerce in India (2025)

Veblika – The One-Stop WhatsApp Automation Solution for eCommerce
- Why Veblika is #1 in 2025
Veblika is a future-proof, robust, and India-centric WhatsApp automation software tailored for eCommerce businesses scaling rapidly. It offers end-to-end automation from lead generation to post-sale interaction — all under one umbrella.
Key Features
Drag-and-Drop Bot Builder
Create interactive, no-code chatbots for FAQs, support, order status, and lead qualification.
eCommerce Integration
Native connectivity with Shopify, WooCommerce, Magento, and custom CMSs.
Order Updates & Delivery Tracking
Automate order confirmation, shipping updates, and delivery notifications — all on WhatsApp.
Auto Invoice & Payment Links
Auto-share UPI, Razorpay, or Paytm payment links and GST invoices on WhatsApp.
Smart WhatsApp Campaigns
Engage with segments like abandoned carts, high-intent customers, or repeat purchasers using personalized drip campaigns.
1000+ Tools Integration
Veblika integrates with CRMs, Google Sheets, Telegram, Calendly, Zapier, Meta Ads, and many more.
Multi-Agent CRM Panel
One dashboard that your whole sales and support team can handle WhatsApp chats live.
Multilingual AI Chatbot
Hindi, Marathi, Gujarati, Tamil, and English-speaking chatbots — driven by conversational AI.
Pricing (2025)
Starter Plan: ₹34,999 (Limited-time one-time offer)
Growth Plan: ₹49,999
Enterprise: Custom pricing for large-scale operations
- Food and Grocery eCommerce
- Fashion and Lifestyle Brands
- B2B Wholesalers & Distributors
Go to veblika.com to book a demo and learn how it can scale your WhatsApp marketing.
Comparison Table (2025)
Tool | Best Feature | India-Specific? | Shopify/Woo Support | Pricing (₹/mo) | UPI Links | Multilingual |
---|---|---|---|---|---|---|
Veblika | End-to-End Automation | ✅ Yes | ✅ Yes | ₹14,999–₹24,999 | ✅ Yes | ✅ Yes |
Interakt | Shopify CRM | ✅ Partial | ✅ Yes | ₹2,499+ | ❌ No | ❌ No |
WATI | Shared Team Inbox | ❌ No | ✅ Yes | ₹3,000+ | ❌ No | ❌ No |
AiSensy | Bulk Broadcast | ✅ Yes | ✅ Yes | ₹3,000+ | ❌ No | ❌ No |
Zoko | Upsell Flows | ❌ No | ✅ Yes | ₹6,000+ | ❌ No | ❌ No |
How to Use Veblika for WhatsApp Automation in eCommerce (Step-by-Step)

Step 1: Onboard with WhatsApp API
Get your business number registered and green tick approved with the assistance of Veblika.
Step 2: Set Up Smart Chatbots
Setup customer support journeys, product inquiries, and lead generation bots with Veblika’s no-code chatbot creator.
Step 3: Integrate Your Store
Connect your Shopify/WooCommerce store to sync orders, products, customer information, and automate notifications.
Step 4: Automate Sales Campaigns
Run campaigns for abandoned carts, festival sales, restocks, and product launches.
Step 5: Enable Multi-Agent Panel
Let your sales and support agents handle WhatsApp chats with the multi-agent inbox CRM.
Step 6: Track Performance
Analyze delivery rates, clicks, revenue from WhatsApp, and optimize campaigns using dashboards.
Success Stories with Veblika (2025)
Fashion Brand in Delhi: 4X Conversions
A rapidly growing D2C fashion brand utilized Veblika’s cart recovery sequences and experienced a 4X increase in cart-to-order conversions.
Benefits of Veblika’s WhatsApp Automation for eCommerce

- 24×7 Support – Engage customers even when your team is away.
- Increased Conversions – Reminders like “still thinking about this?” bring shoppers back.
- Reduction of RTO – Send COD confirmations automatically.
- Order Updates Faster – Establish trust through real-time updates.
- Data Collection – Leverage chats to capture preferences, feedback, etc.
- Broadcast Marketing – Send offers, launches, and restock messages instantly.
- Human + Bot Combo – Intelligent handover between bots and agents.
Key Features to Look for in a Best WhatsApp Automation Tool for eCommerce
- ✅ Authorized WhatsApp Business API access
- ✅ Integrations with eCommerce platforms (such as Shopify, WooCommerce, Magento)
- ✅ Message sequence flow builder
- ✅ CRM + chatbot capabilities
- ✅ Real-time insights
- ✅ Broadcast functionality with segmentation
- ✅ Adherence to WhatsApp policies
- ✅ Simple UI/UX for non-technical teams
2025 Trends in Veblika’s WhatsApp Automation for eCommerce

Final Thoughts
In a nation where more use WhatsApp than Google, companies that adopt automation will be at the forefront. Amongst the ocean of tools, Veblika stands out as the strongest, price-friendly, and India-compatible WhatsApp automation tool for eCommerce in 2025.
You’re a bootstrapped brand or a scale-up doesn’t matter. Veblika provides you with the correct tech stack to sell, support, and grow — all from one app your customers already trust.
FAQs
Q.1 What makes Veblika different from other WhatsApp tools?
yes.Veblika provides full eCommerce automation with UPI payments, catalog sync, multilingual AI bots, and deep CRM integrations specifically designed for Indian businesses.
Q.2 Can I use Veblika for B2B eCommerce?
Yes. Veblika both D2C and B2B workflows support with lead forms, sales follow-ups, and product catalogue sharing
Q.3 Is Veblika compliant with WhatsApp Business policies?
Yes, it makes use of the official WhatsApp Business API and follows Meta’s guidelines.
Q.4 How soon can I go live with Veblika?
The majority of businesses can go live within 3–5 working days following API approval and integration.